Delivery area
We currently deliver within Kenya only.
Processing time
Orders are prepared within [same day / 1 business day] of being placed (or of payment being confirmed for orders outside Nairobi).
Delivery times and costs
Nairobi: delivered within [1 to 2] business days. Delivery fee: KES 350.
Other parts of Kenya: delivered within [3 to 5] business days. Delivery fee: KES 600 / depends on location and is confirmed before you pay.
Pickup
You can collect your order for free from our shop at Stall 27, Royalty Building, Moi Avenue, Nairobi. Please wait for our “ready for pickup” message and bring your order number and ID. Orders are held for 3 days.
Payment
Customers in Nairobi can pay on delivery or at pickup, in cash or by M-Pesa. Orders to other parts of Kenya must be paid in advance by M-Pesa Paybill and are shipped once payment is confirmed.
Questions
Call or WhatsApp +254 724 012 707, or email info@softpointke.com.