Phone repair and accessories in Nairobi CBD. Delivery to Westlands, Kilimani, Kileleshwa, Lavington, Karen, Langata, Runda, Parklands, Upper Hill, Kiambu Rd and Thika Road.

Royalty Building, Stall 27, Moi Avenue, opposite MKU Towers (The Posh Plate hotel), Nairobi.

Apple Wood Adams Building, Ngong Road Nairobi, 2nd floor @ isoft

Terms and Conditions

These terms apply to all orders placed at softpointke.com. By placing an order, you agree to them.

  1. Who we are
    Softpoint Ventures, Stall 27, Royalty Building, Moi Avenue, Nairobi 00100, Kenya. Phone / WhatsApp: +254 724 012 707. Email: info@softpointke.com.
  2. Products and prices
    All prices are in Kenyan shillings (KES). We try to keep product descriptions and prices accurate. If we find a pricing or stock error, we will contact you and you may cancel or confirm your order at the corrected price.
  3. Orders
    An order is confirmed once we have received your payment and sent you a confirmation. We may cancel an order if an item is out of stock, and we will refund you in full.
  4. Payment
    We accept Paybill ; 222 111, Acc; 2049203. For payment questions, send your order number and M-Pesa confirmation code to the phone number or email above.
  5. Delivery and pickup
    Delivery times and costs are set out in our Shipping Policy. For pickup, please wait for our “ready for pickup” message and bring your order number and ID.
  6. Returns and refunds
    Our Refund and Returns Policy explains how to return an item and how refunds are issued.
  7. Warranty
    Parts carry a warranty against manufacturing defects. This does not cover damage caused by misuse or incorrect installation.
  8. Privacy
    We use your personal information only to process your order and contact you about it. See our Privacy Policy for details.
  9. Changes to these terms
    We may update these terms from time to time. The version on this page applies to your order.
  10. Governing law
    These terms are governed by the laws of Kenya.